Frequently Asked Questions

Your first box will ship within two business days using UPS ground service. Delivery is between 5-7 days from the shipment date.

Each box includes 5-7 High-quality, full-sized items. As a thank you, if you purchase our six-month or annual plan, we include bonus items!

Our subscription box is a great fit for all genders.

Grief has no gender. Although each person may act or appear differently depending on how they identify and our social norms, your loved one deserves care and rest like anyone else. “Looking fine” or “acting strong” have nothing to do with the painful experience and aftermath of losing someone you love.

Also, each box is customizable, to ensure that your loved one gets products that they actually use and enjoy. 

We believe in transparency. All of our policies are clearly outlined on the shop page, checkout page, and your account page. 

Yes. We do offer custom boxes. Please fill out a request form on our shop page to inquire. 

The products that we hand pick for our packages are high quality and wholesome -no strong synthetic fragrances or strange chemicals. If your loved one has a known allergy, include this information at checkout, and we will do our best to make substitutions. 

Grief is not linear and it takes a very long time to feel somewhat normal again. Even after a year, it is likely the pain of their loss still feels very fresh. Your loved one will be grateful for the chance to check in with themselves and take an extra moment to rest, relax, and process. 

All of our subscription options automatically renew. If you want to end your subscription, you can do so at any time to avoid additional costs. Canceling a 6-month or annual subscription before the term ends does not reduce cost or refund the billed amount. For more details, visit our shop page. 

We are honored to offer this service. We can create a plan to ship gifts on schedule to someone you love. Each box can include a custom message from you. Inquire about our service on our shop page.